9 Best eCommerce SaaS Companies to Boost Your Sales (2024)

Top ecommerce business SaaS platforms

Do e-commerce SaaS companies dramatically change online businesses? Yes, they do. E-commerce SaaS companies such as Shopify, WooCommerce, Big Cartel, etc provide the tools and features you can leverage to optimize your store potentially.

SaaS eCommerce platforms help find your target customers, enhance your business discoverability, manage the technical side of things, and boost revenue.

But which eCommerce SaaS platform should you choose? The market is saturated and it’s easy to feel confused when looking for the best option. Don’t fret since we’re here to help you.

We’ve listed 9 best eCommerce SaaS companies with their details. We will give you an overview of the platforms, their unique features, pricing points, and pros & cons.

Ready to explore and learn more about the best eCommerce SaaS companies?

Best eCommerce SaaS Companies: At A Glance

SaaS eCommerce Companies Best for Monthly Price Range (including different plans) Special Features Marketing Tools
Shopify All types of businesses $19-$2300 In-depth analytics and reporting, custom storefronts, AR/3D/product video support Advanced marketing and SEO tools
BigCommerce Medium to large businesses $29.95- customized plans Multi-channel sales support (online, in-store, mobile) Advanced SEO tools
WooCommerce All types of businesses Varies (free plugin, paid hosting, domain, theme) Open-source platform for extensive customization Simplified coupon system, extensive plugin library
Wix Small to medium-sized businesses $4.5-$35 Drag-and-drop editor, free hosting, and mobile optimization Available business and marketing tools
Shift4Shop US-based businesses $0-$1999+ Free plan, extensive customization options Built-in tools for SEO, email marketing, affiliate management
Salesforce Medium to large-size businesses Highly varies according to small businesses, sales, marketing, etc Unified commerce solution (digital & physical sales channels), robust order management AI-powered automation
Volusion Medium to large businesses, drop shippers $29-$299 Budget-friendly, a wide range of integrations (Amazon, eBay) Advanced SEO marketing tools
Big Cartel Small to medium businesses, artists $0-$19.99 Free plan, simple and user-friendly for artists Basic SEO tools, offers, discounts, promos
Ecwid Small to medium businesses $0-$105 Multi-channel selling, eCommerce hosting even in free plans Basic SEO tools

 

What is SaaS eCommerce and How Does it Work?

The SaaS (Software as a Service) model allows you to get internet-based access to software applications on a cloud platform. This means the software is available for you in exchange for a subscription-free (monthly or yearly fee).

After getting access to establish an online store on their platform, it’s your responsibility to set up and design your e-store. SaaS providers make sure that the platform operates smoothly.

However, you need to manage the building and designing part of your e-store.

Benefits of eCommerce SaaS Platforms

Benefits of ecommerce saas platforms

 

Now, let’s talk about why SaaS e-commerce is special and its benefits:

  • Cost-effective: The first reason for people choosing SaaS is that it’s cost-effective. It doesn’t require expensive hardware or software purchases. This is especially beneficial for small businesses on tight budgets.
  • User-friendly: SaaS solutions are user-friendly. Most features of SaaS are easy to use with minimal training.
  • Automatic updates: SaaS offers automatic updates. Vendors automatically update SaaS solutions so you don’t have to take the pressure of manual software maintenance.
  • Ease of access: SaaS is easy to access from anywhere. All you need is an internet connection. This is an appealing feature for people working remotely.

SaaS vs. Open-Source vs. On-Premise E-Commerce

There are three types of E-commerce platforms you should know about. Here’s a rapid comparison before we get into the details of E-commerce SaaS companies.

Comparison Factors On-premise E-commerce Open-source E-commerce SaaS E-commerce
Deployment Requires own servers and IT staff Self-hosted, requires technical knowledge Hosted by a third-party vendor
Cost High upfront costs, lower ongoing costs Free to use, but additional costs for hosting and maintenance Subscription-based pricing
Control Full control over the infrastructure, security, and updates. It varies based on the implementation Limited control, as it’s managed by the vendor 
Customization Highly customizable Highly customizable Less customization since it depends on the vendor’s offerings.
Maintenance Very high High Low

 

9 Best eCommerce SaaS Companies for Your Online Store

We won’t make you wait for longer. Let’s get to the main point of our discussion now.

1. Shopify: Best for All Types of Businesses

Shopify stands out as a leading SaaS e-commerce platform. It offers an easy interface and a comprehensive set of features to support any size business platform.

 

shopify

 

It simplifies the creation and expansion of your online presence with excellent tools and solutions. Shopify also offers secure and reliable transaction handling so your payment information is protected.

Shopify Plus at a glance:

Factors Details
Number of Collaborating Brands 10,000+
Languages Supported 21
Countries Covered 175
Sales Revenue 25LCr INR

Key features:

  • Live chat option
  • Automated workflows
  • Integration with multiple payment gateways
  • Advanced marketing and SEO tools
  • Options for custom storefronts

Pricing:

Plan Price
Basic Plan $19/Month
Professional Plan $49/Month
Advanced Plan $299/Month
Plus $2,300/Month

Benefits

  • It offers a wide range of professional templates
  • In-depth analytics and reporting
  • Custom automation with apps such as Scripts, Launchpad, Shopify Flow
  • It uses the latest technology that supports AR, 3D, and product videos
  • It’s easy to use and cost-effective.

Drawbacks

  • 0.5-2% transaction fees on sales
  • Design flexibility might be limited compared to other platforms.

2. BigCommerce: Best for Medium to Large Businesses 

BigCommerce shines as a top SaaS e-commerce company. It actively streamlines the sale of products and services online with its wide range of features. It allows your business to quickly set up and customize.

The platform is user-friendly and supports a variety of professional designs that will represent your brand’s identity.

 

Bigcommerce

 

Moreover, BigCommerce levels up your store visibility with strong SEO tools and runs smoothly with popular third-party apps and marketplaces.

BigCommerce at a Glance:

Factors Details
Free Trial 15 days
Online Stores Powered Over 60,000
Built-in Features 100+
Support 24/7
Track Record 85% of issues solved on the first call

Key Features

  • Multi-channel support
  • Advanced SEO tools
  • Scalable architecture
  • Flexible shipping and tax options
  • Comprehensive dashboard for activities
  • In-depth reports and analytics.

Pricing

Plan Price
Standard $29.95/Month
Plus $79.95/Month
Pro $299.95/Month
Enterprise Contact sales for custom pricing

Benefits

  • Ideal option for scalability and growth
  • Multi-channel sales support manages online, in-store, and mobile sales from a single platform
  • Mobile apps manage your store on the go
  • Robust security features protect your data and transactions
  • No coding is required for page builder tools.

Drawbacks

  • Available free theme options are limited
  • No transaction fee is needed but there’s an annual sales threshold.

3. WooCommerce: Best for All Types of Businesses

WooCommerce is another popular choice of SaaS e-commerce platform. It helps your business to easily create and manage online stores with its user-friendly interface and customizable templates.

 

woocommerce

 

This platform offers a smooth shopping experience through secure payment gateways and flexible shipping options. Worth noting that WooCommerce’s scalability suits businesses of all sizes and features.

WooCommerce at a Glance

Factors Details
Plugin for WordPress
Extensions 300+ free and paid
Global Meetups 80+
Payment Gateways Pre-installed, secure options
Engineering Team 58+ members
Mobile App Yes
Money-back Guarantee 30 days

Pricing

Cost Item Price Range
WooCommerce Plugin Free
Hosting $120 per year (on average, but varies widely)
Domain Registration $15 on average
Theme $20 to $100 per year

Benefits

  • Open-source platform offers extensive customization
  • A simplified coupon system helps promotions
  • High level of customization with plugins
  • Clean and modern interface for easy management
  • Geo-location support for localized experiences
  • Extensive plugin library

Drawbacks

  • Additional costs for themes, plugins, and extensions
  • There is a possibility of plugin conflicts.

3. Wix: Best for Small to medium-sized businesses

Wix stands out for its ease of use. It offers a drag-and-drop interface and a huge collection of templates that are both stylish and functional.

 

wix

 

The platform is designed to be fully mobile-optimized, so, your online store will provide the best shopping experience on any device. You are not going to need any coding skills to create professional-looking websites while using Wix.

Wix at a Glance

Factors Details
Templates 900+ free, mobile-optimized templates
Applications 300+ apps for enhanced functionality
Hosting Free secure hosting with 99.9% uptime
User Interface Drag-and-drop

Key Features

  • Multiple payment gateway options such as credit card and PayPal payments
  • Production-grade runtime
  • Rapid visual front-end design
  • Business and marketing tools
  • Advanced eCommerce features such as shipping integrations and inventory management.

Pricing

Plan Monthly Price
Connect Domain $4.50
Combo $8.50
Unlimited $12.5
VIP $24.5
Business Basic $17
Business Unlimited $25
Business VIP $35

Benefits

  • Drag-and-drop editor makes it easy to create and customize websites
  • It’s easy for beginner users
  • It offers a user-friendly E-commerce interface
  • Free hosting and mobile optimization are included
  • Affordable price points
  • Custom domain and logo.

Drawbacks

  • Some performance limitations make it unsuitable for high-volume businesses
  • Requires transaction fees on some plans.

5. Shift4Shop: Best for US-based businesses

Shift4Shop, formerly known as 3dcart, is a free e-commerce platform (free for US customers only) that suits all sizes of online businesses.

 

shift4shop

 

It stands out in the crowd for offering a wealth of customization options and features. You’ll get everything from SEO tracking to a variety of website templates. These features make it a versatile choice for businesses that want to expand their online presence.

Shift4Shop at a Glance

Features Details
Customization Extensive customization with website templates
Customer Support 24/7 support via live chat, email, and phone
Shipping Integrations Automated shipping rate calculator; integration with major carriers like UPS, FedEx, and USPS
Marketing & SEO Built-in tools for SEO, email marketing, affiliate management, and more
Payment Processing Integrated, with support for over 100 gateways.
Free Theme 100+ with more being added every day.

Pricing

Plan Monthly Price
End-to-End eCommerce $0
Basic Store $29
Plus Store $79
Pro Store $229
Enterprise Store Starting at $1,999

Benefits

  • It’s free for US customers
  • There are no product, bandwidth, or storage limitations
  • It offers a wide range of payment gateways
  • Provides a feature-rich platform
  • No transaction fees needed
  • SEO and marketing tools

Drawbacks

  • The free version is only for US-based businesses
  • Some customers do not like the web design options.

6. Salesforce: Best for Medium to Large-Size Businesses

Salesforce Commerce Cloud, once known as Demandware is another leading SaaS e-commerce platform.

 

Salesforce

 

It empowers businesses to launch and manage their online stores efficiently. It also provides a suite of features that enhance customer shopping experiences and streamline business operations.

Salesforce at a Glance

Features Details
Customer Base 150,000+ companies growing their business
Performance Boost Sales: 26%+, Happier Customers: 26%+, More Leads: 32%+
AI and Security Einstein AI integration for personalized experiences
Setup Seamless B2C and B2B setups

Unique Features

  • Unified Commerce solution manages digital and physical sales channels through one platform.
  • Robust tools for product management and order fulfillment.
  • Customizable online stores
  • Advanced order management
  • Enterprise-grade security

Pricing

Salesforce Commerce Cloud doesn’t offer public pricing. They provide custom quotes based on your business needs. Contact their sales team for details. Still, to give you an idea about the prices, here are the price packages for E-commerce businesses.

Sales Plans Pricing Structure
Starter Suite $25/Month
Professional $80/Month
Enterprise $165/Month

Benefits

  • Smooth integration with other Salesforce products such as CRM
  • AI-powered automation to improve efficiency
  • Suitable for B2B, B2C, and B2B2C businesses
  • Automatic updates without business disruption
  • Less inventory risk because third-party sellers
  • Trusted by brands like PetSmart, Cargill, Boggi Milano, and so on.

Drawbacks

  • Implementation can be expensive, especially for small businesses
  • The administration design is not so user-friendly.

7. Volusion: Best for Medium to large businesses, DropShippers

Volusion is another useful SaaS e-commerce platform that helps your business establish and expand its online presence.

 

Volusion

 

Renowned for its user-friendly interface, Volusion offers an easy setup of online stores. It doesn’t require extensive technical know-how. It offers a blend of powerful tools and flexible templates.

Volusion at a Glance

Feature Details
Customization Moderate
Uptime Guarantee 99.9% uptime
Analytics Extensive reports and tracking
User Interface User-friendly
Product Management Inventory and warehouse management, product display customization
Customer Support 24/7 support, including live chat.

Special Features

  • Mobile-friendly themes
  • Simple transactions with integrated payment gateways
  • Advanced SEO and marketing tools

Pricing

Plan Monthly Price
Personal $29
Professional $79
Business $179
Business Plan $299

Benefits

  • It’s an all-in-one platform
  • It’s easy to use and suitable for beginners
  • Budget-friendly
  • Tax display and processing
  • It offers a wide range of themes to match any of your business aesthetic
  • It has a wide range of integrations such as Amazon and eBay.

Drawbacks

  • Merchants who use Volusion 1 must pay additional fees
  • You can access blogging features only through a third-party API; Element.

8. Big Cartel: Best for Small to Medium Businesses, Artists

If you’ve been looking for a specialized SaaS e-commerce platform designed to support artists, creators, and small businesses, Big Cartel is one of the best eCommerce SaaS Companies. It helps you launch and manage your online stores.

 

Bigcartel

 

Widely used for its simplicity and affordability, Big Cartel offers a wide range of features that meet the unique needs of creative entrepreneurs.

Big Cartel at a Glance

Features Details
Target Audience Artists, creators, small businesses
Customization Free customizable themes, customizable with CSS and HTML
Marketing Offers, discounts, promos, basic SEO tools
Sales Features Sales tax autopilot, real-time statistics, shipment tracking
Payment Gateways Stripe, Apple Pay, PayPal

Pricing

Plan Products Monthly Price Features
Gold 5 $0 Basic features, 1 image per product
Platinum 50 $9.99 Advanced features, 5 images per product
Diamond 500 $19.99 All features, 5 images per product, theme code editing.

Benefits

  • Free plans by Big Cartel are ideal for startups
  • Simple and user-friendly for artists and non-technical users
  • It offers offline sales support
  • Bulk content editing opportunity
  • There are offers, discounts, and promos

Drawbacks

  • Limited template and themes; only 18 available
  • Limited payment processors; only compatible with 3 payment gateways.

9. Ecwid: Best for Small to Medium Businesses

Ecwid is another comprehensive and user-friendly platform. Ecwid makes it easy for your business to launch, manage, and scale its online stores.

 

ecwid

 

Ecwid is popular for its ability to integrate seamlessly into existing websites, social media platforms, and even in-person sales through point-of-sale (POS) devices.

Ecwid at a Glance

Features Details
Sales Channels Online store, social media, marketplaces, in-person POS
Payment Options Over 50, including built-in processing and automated taxes
Multi-channel Management A unified dashboard for managing multiple sites and channels
Compliance Level 1 PCI compliance for top-tier security
Support Help center, live chat, email, and phone support (weekdays)

Pricing

Plan Monthly Price (Billed Annually) Monthly Price (Billed Monthly) Features
Free Plan $0 $0 Basic functionality, up to 5 products
Venture Plan $21 $25 Advanced features sell on social media, up to 100 products
Business Plan $39 $45 Enhanced tools for growth, up to 2500 products
Unlimited Plan $89 $105 All features included unlimited products.

Benefits

  • It offers automated tracking and processing, with support for digital and physical products
  • The point-of-sales tools offer sales both online and offline
  • Multi-channel selling allows sales through various channels from a single platform
  • E-commerce hosting is available even in free plans.

Drawbacks

  • Free plans have limited features
  • It doesn’t offer 24/7 customer support.

Things to Consider When Choosing An E-Commerce Platform

By now, you know a lot about the popular SaaS e-commerce companies. Still, we’d like you to consider some key factors before you hit any call to action.

What Are Your Business Needs?

Make sure you know the answers to these questions below-

What are you going to sell? Services, digital downloads, or physical products? Know these answers because different platforms offer different options.

Next, ask yourself about the size of your business. Do you already have a large and established audience or customer base? Or, is your business going to be a startup? You need to pick a platform that’s scalable for your business size.

Look for E-Commerce Features

Check the features that are the most important for you. After that, look for additional features that can enhance your overall user experience. Here are some core E-commerce features that you should get from your platform:

  • Search for product filtering and categorization filters. It will help your customers to find specific products according to their needs.
  • Product variation is another feature your platform should offer you. If your business products are different in size and color, this feature will let you add and manage various products.
  • Does the platform offer you inventory management? It’s an important feature for tracking product availability in real time. It helps you keep up with customer demand and product supply.

These are just examples. Make sure you are sure about the features your business needs and you get them from the chosen platform.

Think About The Design and Customizability

Don’t overlook the design and customizability of your e-commerce site. Statistics show that 60% of customers abandon their purchases due to poor website experience. And, it’s not just about losing sales. Nearly 48% of all businesses are embarrassed by their own websites.

Therefore, you must prioritize user experience (UX) on your website to offer a smooth and enjoyable shopping experience.

Check for Suitable Payment Options

How your chosen platform processes online transactions matters in the overall shopping experience. According to statistics, 9% of online shoppers do not proceed with their purchases if they don’t find their preferred payment options.

First, identify the default payment gateways of your chosen platform. Then, check if you can integrate paid popular processors. How does this help?

Imagine your customer doesn’t have a credit card in hand and your site doesn’t accept PayPal, it can lead them to abandon shopping carts then and there.

Check also: Top 10 Types of SaaS Payment Solutions: Pros and Cons

 

happy customer for payment gateway

 

Look for SEO and Other Marketing Features

SEO and marketing features help you get a larger customer base, promote your brand, and eventually grow your business.

These are some marketing tools you should get with your e-commerce platform:

  • SEO: SEO tools help you target both commercial keywords to focus on potential buyers. They also help in finding informational keywords that target users looking for information. The tools also help you create SEO-friendly URLs and add meta descriptions.
  • E-mail marketing: Creating email marketing campaigns will improve communications between you and your customers. Your customers will know about ongoing promotions, special deals, and new product launches through this feature.
  • Social media integration: This feature makes it easier to shop for your product on Instagram and other social media platforms.

Make Sure The Price You’re Paying Is Worth It

It’s always wise to consider long-term costs when you look for an e-commerce platform. Make sure you get a satisfactory number of features and benefits from the platform.

Moreover, know that there might be hidden or additional costs for themes, extensions, or marketplace integrations. Make sure you are aware of them before starting the journey.

FAQs

How many SaaS products does the average company use?

Studies show businesses leverage around 371 different SaaS applications on average. However, the number can vary according to company size. Smaller businesses use around 253 apps, and enterprises use around 473 apps!

What are the most essential SaaS eCommerce Platform Features?

Search, cart, and payment are the three essential SaaS eCommerce platform features. The Search feature allows the customers to find what they want. A user-friendly shopping cart helps them add and manage their chosen products. And, a smooth checkout with secure payment processing builds trust and allows them to complete their purchases.

Is Shopify better than WooCommerce?

If you prefer user-friendliness, Shopify is better than WooCommerce. It’s ideal for beginners with built-in features and a good app store. However, it’s less customizable and more expensive than WooCommerce.

Last Words

We are done with the long discussion regarding eCommerce SaaS companies. We hope that you’ve already picked the right platform based on your preferences. If you still haven’t figured it out, here’s a summary for you.

Shopify is the best option for all types of businesses. It’s beginner-friendly and offers an effortless e-store setup. If you’re a WordPress user, pick WooCommerce from the crowd as it’s specifically designed for WordPress users.

If you need a budget-friendly option, choose something from Wix, Volusion, or Big Cartel.

No matter which platform you choose finally, make sure it offers the key features for your business. Good luck with your journey!

Check also: Live Chat Customer Service in 2024 [10 Examples]

Afrin Mithee is a freelance writer who helps SaaS companies build an audience and get more paying clients online. Her SEO practices and digital marketing strategies help to show up businesses and reach a larger range of customers.

Afrin Mithee
Author’s Bio

Afrin Mithee is a freelance writer who helps SaaS companies build an audience and get more paying clients online. Her SEO practices and digital marketing strategies help to show up businesses and reach a larger range of customers.

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